Shipping Policy

Complimentary shipping in Canada

We currently offer complimentary shipping for orders delivered to eligible Canadian addresses. Orders are shipped from Canada as applicable. We do not promise a fixed processing or delivery timeframe; delivery depends on inventory availability, the destination and the carrier. Any tracking details available will be provided when your order is dispatched.

Please verify your shipping address before completing payment. Contact queries_tressesyyc@vakotlabs.ca before ordering if you have delivery questions. For lost, delayed or damaged shipments, email us with your order number so we can review your concern and any applicable rights or remedies.

International shipping is not offered through the current checkout.